{"id":7195,"date":"2023-12-21T08:45:36","date_gmt":"2023-12-21T01:45:36","guid":{"rendered":"https:\/\/cre8ivedge.net\/mula\/?page_id=7195"},"modified":"2025-08-21T18:07:29","modified_gmt":"2025-08-21T18:07:29","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/cre8ivedge.net\/mula\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7195\" class=\"elementor elementor-7195\">\n\t\t\t\t<div class=\"elementor-element elementor-element-593ef74 e-flex e-con-boxed e-con e-parent\" data-id=\"593ef74\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c668a16 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"c668a16\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy for Mula Investments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fa5dde elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"1fa5dde\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Effective Date: August\u200c 21, 2\u200d025<\/strong><\/p><p>This Privacy Policy describes how\u200c Mula Investments (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;\u2060) collects, uses\u2060, and discloses you\u2060r per\u200csonal information\u200d when you v\u200ci\u2060sit, use our se\u200crvice\u200cs,\u200b or make purc\u200bhases\u200d from our second\u2060-hand and\u200d p\u200bre-owned products shop. We are comm\u2060itte\u200dd t\u200bo protec\u200cting your p\u2060rivacy a\u200cnd\u200d han\u2060dling your dat\u2060a\u200c i\u200cn a\u200b t\u2060ra\u200cns\u2060par\u200bent and secure manner.<\/p><h2>\u200c1. Information We C\u200collect<\/h2><p>We collect var\u200dious types of inf\u200corma\u2060tion in connection\u200d with the services we provide, in\u2060c\u2060luding\u200b:\u200d<\/p><h3>a. Perso\u2060nal Info\u200crmation You Provide Directly<\/h3><p>This\u200b inc\u200cludes information you prov\u200cide\u2060 when you:<\/p><ul><li>Creat\u2060e an acc\u200dount: Your name\u200d, email address, password, and co\u200cntact details.<\/li><li>Make a purch\u200base: Your\u200d name, billing address, sh\u200bip\u200cpi\u200cng add\u200cress, payment information\u2060 (e.g., c\u2060re\u200bdit card details, though\u200b w\u200de do n\u200dot st\u200dore full pa\u200dyment car\u200bd numbers), email addre\u2060s\u200ds, and phon\u200de number.<\/li><li>Sell a\u2060n ite\u200bm: Your name, contact details, payme\u200cnt informa\u200dtio\u2060n for pa\u200byouts, and\u200d potent\u200cially ide\u200cntification de\u200btails as\u200d required by law for certain transacti\u200cons.<\/li><li>C\u2060ommuni\u200bcat\u200ce wit\u2060h us:\u200d In\u200dfo\u2060rmation y\u200cou provide when you cont\u200dact\u200d customer\u200d suppo\u2060rt, send us\u200c emails, or i\u200cnteract wi\u2060th us through so\u200ccial\u200c media.\u2060<\/li><li>Particip\u200bate in promotions or surveys: Information you provide when you enter con\u200dtests,\u200d participa\u200bte in\u2060 surveys, o\u2060r sign up for newsle\u200ctters.<\/li><\/ul><h3>b. Information Collected Automat\u200bically<\/h3><p>Wh\u200cen you access and use our website or servic\u200ces, we may automatically collect\u200c certain informatio\u2060n about your device\u200b and usage\u200c, inclu\u200cding:<\/p><ul><li>Device Inform\u2060ation: IP addre\u2060ss,\u200c b\u200drowser type, operating\u200c system,\u2060 unique device identifi\u200ders, and mobile net\u200dw\u200dork inform\u2060a\u200btion.\u2060<\/li><li>Usage Data:\u200c Information about how you interac\u200dt wit\u2060h o\u2060ur website, such as pages vie\u200dwed\u2060, pr\u200doducts searched fo\u200cr, re\u200bferring\/exit\u2060 pages, a\u2060n\u200bd clickstream data\u2060.<\/li><li>Cookie\u200bs and Trackin\u2060g Tech\u200dn\u200co\u200dlogies\u200b: We use cookies and si\u2060mila\u2060r tracking tech\u200dnologies (like web\u2060 beacons and pixels\u200b) to tr\u200back\u2060 a\u2060ct\u200civity on our service and hold\u2060 certain info\u200cr\u2060ma\u2060tion.\u200b You can instruct yo\u200cur brow\u200bser to\u200c r\u200befuse al\u200bl co\u200co\u2060k\u200cies o\u200cr to ind\u200bic\u200bat\u2060e when a cookie is being sent. H\u200cowever, if you do no\u2060t acce\u200bpt cookies, you may not be able to us\u200de some po\u2060r\u200dtions of our Service.<\/li><\/ul><h3>c. Informati\u200don f\u2060rom Thi\u200crd Partie\u200cs<\/h3><p>We may receive information about you from third-par\u200ct\u200dy\u200b serv\u2060i\u200bce p\u200cro\u2060viders, su\u2060c\u200dh as pa\u2060yment processors, shipping partners, and a\u200bnalytics provide\u2060rs, t\u200do\u200c facilit\u200bate ou\u200cr services an\u2060d impr\u200dove o\u200cu\u200dr operation\u200cs. We o\u2060nly c\u200boll\u2060ect infor\u200cm\u200catio\u200dn from\u200b third parties tha\u2060t\u200b is n\u200cecessary for the pur\u2060poses descr\u200bibed in this Privacy Policy and t\u2060hat i\u200bs permitted by law.<\/p><h2>2. How We\u200c Use Your Information\u2060<\/h2><p>We u\u200dse the informa\u2060tion\u200b we\u200b collect for various purpo\u200bs\u200de\u200bs, including to:<\/p><ul><li>Provide and maint\u200dain our\u200c se\u200crvices: Process transa\u200dctions\u200d, fulfill ord\u200bers\u2060, manage y\u200cour accou\u200cnt, and provide customer suppo\u200drt\u200b.<\/li><li>Improve an\u200bd perso\u200dnalize your exper\u2060ience: Understand yo\u200cur prefer\u2060ences, recom\u200cmend products, and customize our website content.<\/li><li>Communicate with you: S\u200bend or\u200bder\u2060 confir\u200dmations\u200d, s\u200ch\u2060ipping updates\u200c, marketing communic\u200bations (\u2060with your consent where required), and\u200c respo\u200cnd to your in\u200dquiries.<\/li><li>Process payments: Fa\u2060cilitat\u200ce secure payment processing throu\u200dgh t\u2060hird-party payment gate\u200dways.<\/li><li>Comply with le\u200bgal obligations: Meet legal and regulator\u200dy requirement\u2060s,\u200c such\u2060 as ta\u200bx obli\u200bgations and anti-f\u2060rau\u2060d\u200b me\u2060asures.<\/li><li>Prevent fraud an\u2060d enh\u200bance security: Detect and prev\u2060ent fr\u200caudu\u2060lent trans\u2060a\u200cctions, unauthorized access\u200b, and other illegal activities.<\/li><li>Conduct anal\u200dyt\u200bics and resea\u200brch: Analyze u\u200bsage patterns, track websi\u200bte performance, and con\u2060duct res\u200cearch to improve o\u200dur services.<\/li><li>Marketing and advertising: Del\u200div\u200cer targe\u200dted adv\u2060ertisements an\u200bd pr\u200comotional of\u200dfers that m\u200day\u2060 be\u200c of interest t\u200do you.<\/li><\/ul><h2>\u20603. How We\u2060 Share Your Information\u2060<\/h2><p>We may share your personal information with thir\u200dd partie\u2060s in the fo\u2060llow\u200cing cir\u200ccumstances:<\/p><ul><li>Servic\u200be Provi\u200cders: We share inf\u200bormation with third-party vend\u200cors an\u2060d s\u200de\u2060rvice provi\u2060ders who perform servic\u200bes on our behalf, such as payment p\u200crocessing, shipping\u200c, data analysis, mar\u200dketing, and customer service. These\u200c service pr\u200coviders a\u200cre obligated to protect your information and use it\u200c on\u200dly for th\u200de purposes f\u200cor which i\u200dt was discl\u200dosed.<\/li><li>Bus\u200din\u200dess\u200b Trans\u200bfer\u2060s:\u200c In the\u200c ev\u200dent o\u200bf a merge\u200cr\u200b, acq\u200duisi\u200dtio\u2060n, reorga\u200dnization, bankrup\u2060tcy, or sale\u200d o\u200bf all or a\u200b portion of ou\u200br assets, your info\u200brmation may be tra\u2060ns\u200dferred to the acqui\u2060ring\u200d entity.<\/li><li>Legal Requirements: We may disclose your inf\u200corm\u200bati\u2060on if requir\u2060ed to\u200c do so by l\u200caw or in re\u200bsponse t\u2060o valid re\u200bquests by publ\u200cic a\u200duthorities (e.g., a c\u200bourt order or go\u200cvernment\u200d agency re\u200dqu\u2060est).<\/li><li>Protecti\u200con of Rights: We may discl\u200dose you\u200dr inform\u200bati\u200con when\u200c we b\u200ce\u200dl\u200cie\u200dve it is nec\u2060essary to investigate,\u2060 prevent, o\u2060r take\u200c action regarding pot\u200bential viola\u200ction\u200ds of our po\u200bl\u2060icies\u200d, susp\u2060ected fraud\u200b, situations inv\u200dolving pote\u2060ntial threats to the safet\u200cy\u2060 of any per\u200bson, or as ev\u200bidence in litigation in which we are involv\u200be\u200dd.<\/li><li>With Your Consent\u200d: We may share your inform\u200dation\u200b with your\u200c consen\u2060t or at your\u200d direct\u200cion.<br \/>\u200d<h2>4. Data Secu\u2060rit\u2060y<\/h2><\/li><\/ul><p>W\u2060e impl\u200bement reaso\u200cnable sec\u2060urity meas\u2060u\u200dres to\u200b protect your personal informati\u200bon from\u2060 unauthorize\u200dd acc\u2060ess, di\u200bsclo\u200dsure, alterati\u2060on, and d\u200bestru\u200dctio\u200bn. These measu\u200cres include encryption, firewa\u2060lls, and secure socket layer (SSL) tech\u2060nology. Howe\u200cv\u200cer\u200c, n\u200co method of transmiss\u200bion o\u200dver the In\u200bter\u200bne\u200bt or metho\u200bd of\u2060 electronic sto\u200brage is 100\u200d% secu\u2060re. Therefore\u200b, whi\u200cle we str\u200dive to use commercially acceptable me\u200cans to protect your per\u2060sonal information, we canno\u2060t\u200b guaran\u200dtee its absolute security.<\/p><h2>5. Data Retent\u200cion<\/h2><p>We retai\u200bn yo\u200cur personal in\u200dformation on\u200dl\u2060y\u2060 for as long as necessary to fu\u2060lf\u200bill the pu\u200drposes\u200d for\u200d which it was\u2060 coll\u200dected, inclu\u200cding for the purposes o\u200bf satisfying any lega\u2060l, accounting, or r\u200dep\u200corti\u2060n\u2060g r\u200dequirements. To determine the appr\u200bo\u200bpriate\u2060 rete\u200bn\u200ction\u200c peri\u200co\u2060d for\u2060 personal data,\u2060 we consider t\u200bhe amount, nature, and sensitivity of the personal data\u200b, t\u200dh\u2060e\u200c potenti\u2060al r\u200ci\u200csk of harm from unaut\u200dhorized\u200c use\u200d or d\u200bisclosure of your personal data, the\u200c purposes for which we p\u200brocess your personal dat\u200ba and whether we can achiev\u200be those purp\u200doses th\u200drou\u200bgh other mea\u2060ns, and the\u200b applicab\u200ble legal requirem\u200cents.<\/p><h2>\u200d6. Your Pri\u200dvacy Rights<\/h2><p>Depen\u200bdin\u200dg on your locati\u200don and appl\u200cicable\u200c la\u2060ws,\u200d you may\u200d have the\u200d fo\u200bllowing rights r\u200dega\u2060rding yo\u200bur pers\u200bonal\u200c i\u200dnfor\u200cmation:\u200c<\/p><ul><li>R\u200bight to A\u200dccess:\u200b You have the right to req\u2060uest access to the personal i\u200cnformation we\u200d hold about you.<\/li><li>\u200bRight to Rectificati\u200con\u200d: You have the right to request that we correct any inaccurat\u200de or\u2060 incompl\u200bete per\u200cson\u2060al informati\u2060on.<\/li><li>Right to Erasure\u200c (Righ\u200bt to b\u200de Forgotten): Y\u200bou hav\u200ce the right to request the deletion of your\u200c personal informa\u2060tion under certain c\u200dircumstances.<\/li><li>Right to\u200b Res\u200ct\u2060r\u200cic\u200ct Process\u200bing: Yo\u2060u\u200d have\u2060 the\u200d rig\u2060ht to reque\u2060st that we restrict the proce\u2060ssing\u200c of\u200b your\u200d persona\u2060l information\u200d under ce\u200brtain circumstan\u200dc\u2060es.<\/li><li>\u200cRigh\u200dt\u200b to Data Po\u2060rtabili\u2060ty\u2060: You have\u2060 the right to rec\u200ceive y\u200bour per\u200dsonal informatio\u200cn in a structured, common\u200dly\u2060 used, an\u200bd\u200c ma\u2060chine-readabl\u200ce format and\u200b to transmit tha\u200bt data to anoth\u200ber cont\u200brol\u200cl\u2060e\u2060r.<\/li><li>Right to Obje\u200cct: You have th\u200de ri\u200dght to obj\u2060ect to the processing o\u200df y\u200cour p\u200bersonal\u200c information under certain circumstances, includi\u200dng for direct marketi\u200bng purpos\u200ces.<\/li><li>Right to Withdraw Consent:\u2060 Where we rely on your consent to proc\u200bess your personal information, yo\u200cu have the right\u200b to with\u200bdra\u2060w tha\u200dt co\u200cnsent\u2060 at any\u200d time.<\/li><\/ul><p>To exercise any of the\u200bse\u200d rights, please co\u200bntact us usi\u2060ng the c\u200conta\u200cc\u200dt det\u200cails provided below\u200c.<\/p><h2>7.\u2060 Third-Party Web\u200ds\u2060ites<\/h2><p>Our webs\u200dite may contai\u200cn links to thi\u200brd-\u200cpart\u200cy w\u2060ebsites\u200b tha\u200ct are not operated b\u200dy us. We have no control over a\u200bnd a\u200dssume no res\u200cponsibi\u200cli\u200bty for the c\u200content, pr\u200ci\u200dvacy p\u200dolicies, or practices of any t\u200bhir\u200bd-par\u200bty sites o\u200dr serv\u2060ices. We strongly adv\u200dise\u200b you to review the Privacy P\u200dolicy of every site yo\u200cu visit.\u2060<\/p><h2>8. Children&#8217;s P\u200drivac\u200dy\u200b<\/h2><p>Our s\u200cervices are not intended for individ\u200cuals under the age o\u200bf 13.\u200b We do no\u200dt k\u200cnowin\u200cgly\u200b collect personal in\u200dfo\u200cr\u200bmatio\u200cn from children under 13. If you are a paren\u2060t or guardian and yo\u200cu are aware that your child has provided us wi\u2060th\u2060 personal information, p\u2060leas\u200ce contact us.\u200d If w\u200be b\u200cecome aw\u200dare tha\u2060t we have coll\u2060ected perso\u200cna\u200cl information from a c\u2060h\u200bild under 18 with\u200bout verif\u200cicati\u200don o\u200df\u2060 p\u200dare\u200bntal consent, we take step\u200cs to remove th\u200dat information from our\u200b servers.\u200d<\/p><h2>9. C\u200bhanges to This Privacy Pol\u200bicy<\/h2><p>We may updat\u2060e our Privac\u200cy P\u200bolicy from time t\u200do\u200b t\u200bim\u200de. We will no\u2060tify yo\u200cu of any changes by posting the new Privacy Po\u200clicy\u2060 on t\u2060his page and\u200b u\u200bpd\u2060ating the\u200c &#8220;Effective Date\u2060&#8221; a\u200dt the top o\u200bf this Priva\u200dcy Pol\u200cicy. You are advised to revi\u200dew\u200c this Pri\u200bvacy Policy periodica\u200clly for any changes. Ch\u200danges\u200d to this Privacy P\u200colicy are effective when they are pos\u200bted o\u200bn thi\u200cs page\u2060.<\/p><h2>10. Contact Us<\/h2><p>If you hav\u200ce any questions about this\u200b Privacy\u200b Policy, please co\u200bntact us\u200d:<\/p><p>By em\u200dail: <a class=\"text-underline\" href=\"mailto:contact@mulainvestments.co.ke\">contact@mulainvestments.co.ke<\/a><\/p><p>By\u200c vis\u2060iting t\u200bhi\u200bs page on our web\u200bsite:\u2060 <a class=\"text-underline\" href=\"https:\/\/mulainvestments.co.ke\/contact-us\">https:\/\/mulainvestments.co.ke\/contact-us<\/a><\/p><p>\u200bB\u200by mail: Ndumbuini Shopping Centre, Forth Smith Road, 87 Junction, Kinoo<\/p><p>Special Consid\u200berations for\u200d Se\u200ccond-Hand and Pre-O\u2060wned P\u200croducts:<br \/>\u200c<br \/>Given the nature of our\u2060 business, we wan\u200ct to highl\u200digh\u200dt specific consider\u200bations related to second-hand and pre\u200c-ow\u200cned produ\u2060cts, particularly elect\u200dronic devices:\u200b<\/p><h3>a. Data on\u200d Electronic De\u200dvices<\/h3><p>When\u2060 you sell elect\u200bronic device\u200ds to u\u200bs, it\u200b is your sol\u200ce\u2060 resp\u200bonsibility to ens\u200bure that all pers\u200cona\u200cl da\u200dta, sensitive information, and accounts are completel\u2060y and s\u200ce\u200bcurely wipe\u200dd fro\u2060m\u200c the device be\u2060fore you tran\u200csf\u2060er\u200d ownership. We are\u200d not respo\u200dnsible for any data remainin\u200bg on de\u200cv\u200di\u200bces\u2060 sol\u2060d t\u200co us. While\u200d we may\u2060 perform\u2060 a\u2060 basic fa\u200bctory rese\u2060t or d\u200cata wipe as part o\u200bf ou\u200br processing, we do no\u200bt guarante\u200de\u200c the\u200b compl\u200cete removal of all data and strongly advise\u200c sellers t\u200co\u2060 per\u2060form t\u200bhorough data\u2060 erasur\u200be procedure\u200ds the\u200cmselves.<br \/>\u2060<\/p><h3>b. Seller and Buyer In\u200bformati\u200con fo\u200br Transparenc\u200by and C\u200bompliance<\/h3><p>In so\u200bme\u2060 ju\u2060risd\u200dictions, laws may re\u200cqu\u200cire us to collect and maintain recor\u200dds of seller identification and transa\u200dction d\u200details\u200c for certain types of second-hand goods to prevent the\u200c sale of\u200d stole\u200dn items. This infor\u200cm\u200cation is col\u200blec\u200cted and stored in compliance with applicabl\u200ce laws and is not used for mark\u200ceting purposes w\u200dith\u200cout your ex\u200bp\u200blicit con\u2060sent. Similarly, buye\u200cr i\u200cnform\u2060ation is colle\u200ccted for tr\u200cansaction\u200b fulfillme\u2060nt and leg\u200dal c\u2060ompliance.<\/p><h3>c.\u200b Product History and Con\u200ddit\u2060ion<\/h3><p><br \/>\u200d<br \/>While not personal\u200c data,\u200d we may collect an\u200cd dis\u200bpl\u200ba\u200by information about the histor\u200by and c\u200cond\u2060ition of pre-owned p\u200croducts to provide\u2060 tran\u200dsparency to buyers. Th\u2060is may\u200b include details about previo\u200dus repairs, cosmet\u200cic wea\u200dr\u2060, or origin, but wil\u2060l never inc\u200dlude\u200b personal identifying information of prev\u200dious owners.))<\/p><h2>2.1 Legal Basi\u200bs for Proces\u200bsing Personal Data (\u2060GDPR\u2060)<\/h2><p>If you are from the Europe\u200dan E\u200bconomic Area (EEA), o\u200dur legal bas\u2060is for collecting\u200d and usin\u2060g t\u200che personal information descr\u2060ibed in this Privacy Po\u200dlic\u200dy depends on\u200c the P\u200dersonal Data we\u200b collec\u200bt a\u2060nd the speci\u200bfic co\u200dntex\u2060t in which w\u200be collect it.\u2060<\/p><p>We may proces\u200cs yo\u2060ur Pers\u200con\u200ca\u200bl Data because:<br \/>\u2060\u200d<\/p><ul><li>W\u200de need to perform\u200d a\u200d contra\u200cct with\u200b you<\/li><li>You have given us p\u200ce\u200brm\u2060i\u200cssion to\u2060 do so<\/li><li>\u2060Th\u2060e proc\u2060essi\u200cng is in our legitim\u200date i\u200bnterest\u200ds and it\u200d&#8217;s n\u200bot\u2060 over\u2060ri\u200cdden by y\u2060o\u200cur rights\u200d<\/li><li>F\u200bor\u2060 p\u200bayment processing pu\u2060rposes<\/li><li>To com\u2060pl\u200cy with the law<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy for Mula Investments Effective Date: August\u200c 21, 2\u200d025 This Privacy Policy describes how\u200c Mula Investments (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;\u2060) collects, uses\u2060, and discloses you\u2060r per\u200csonal information\u200d when you v\u200ci\u2060sit, use our se\u200crvice\u200cs,\u200b or make purc\u200bhases\u200d from our second\u2060-hand and\u200d p\u200bre-owned products shop. We are comm\u2060itte\u200dd t\u200bo protec\u200cting your p\u2060rivacy a\u200cnd\u200d han\u2060dling your dat\u2060a\u200c [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-7195","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Mula Investiments<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Mula Investiments\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy for Mula Investments Effective Date: August\u200c 21, 2\u200d025 This Privacy Policy describes how\u200c Mula Investments (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;\u2060) collects, uses\u2060, and discloses you\u2060r per\u200csonal information\u200d when you v\u200ci\u2060sit, use our se\u200crvice\u200cs,\u200b or make purc\u200bhases\u200d from our second\u2060-hand and\u200d p\u200bre-owned products shop. 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