Our Milestones
Take a look at our Milestones, throughout the years
Partnership with Network International for Digital Payment Solutions
Prime Bank signed a partnership with Network International (Network), a leading enabler of digital commerce in the Middle East and Africa, to enhance access to digital payment solutions for the bank’s Corporate and Enterprise customers.
2024
Launch of Express Centres
The Bank launched state-of-the-art sales centres designed to provide dedicated focus to customers with a more convenient, efficient and personalized self-service.
The Prime Express Sales Centers, will enable customers explore the Bank’s wide range of digital banking solutions, including online banking and the mobile app digital kiosk, all under one roof.
International Money Transfer Services
Prime Bank has enhanced its international money transfer services through the partnership with TerraPay (known as ‘Mobex’ in Kenya).
By integrating TerraPay’s advanced cross-border payment solutions, the Bank will now offer its customers seamless and dependable remittance services via Prime Remit, which is available on Prime Mobi mobile banking platform.
Core Banking System Migration
In the course of the year 2023, the Bank embarked on a digital transformation journey, which saw major upgrade of our Core Banking System. The Bank is now running on the latest and most advanced version of the Core Banking System with improved features, enhanced security, and faster performance, all designed for a better experience for you.
2023Upgrade of PrimeNet
The Bank upgraded our internet-banking platform PrimeNet with advanced technology to offer more self-service functions to customers.
Banking Awards
The bank was awarded 2nd Runner Up position for Best Bank in Customer Experience among Tier II Banks by the Kenya Bankers Association following the release of the Customer Satisfaction Survey 2023.
Through its partner First Merchant Bank Group (FMB Group) Prime Bank successfully acquired 52 per cent majority shareholding in Afcarme Zimbabwe Holdings (Pvt) Limited, the holding company for Barclays Bank of Zimbabwe (BBZ) from Barclays Bank PLC (BBPLC).
2017
VISA Golf Card Launched
VISA Golf card launched in partnership with VISA, Kenya Golf Union, and Junior Golf Foundation.
2015
Launched the Platinum Banking Centre
Technological Advancement.
Launched the Platinum Banking Centre and internet based platforms PrimeNet and PrimeMobi.
2014
The SME-lending programme starts in partnership with European Investment Bank.
2013
Visa Debit Card
2006
Visa Credit Card
IFC
2005
VISA
2004
Headquarters
Prime Bank moved to its own Headquarters on Riverside Drive from Kenindia House.
2003
Opening of Branches
Kenindia House Branch, Nairobi – September 8, 1992
1992